Refund Policy

Last Updated: Mar 18, 2026

At SabiChange Technologies, we are committed to delivering high-quality digital services and ensuring our clients are satisfied with our work. Because our services involve digital deliverables and dedicated time from our team, our refund policy is outlined below to ensure transparency and fairness.

1. General Policy

Due to the nature of digital services, including web development, digital marketing, graphic design, and consultation, all sales are generally considered final once work has commenced or a digital product has been delivered. However, we evaluate refund requests on a case-by-case basis.

2. Conditions for a Refund

We may issue a full or partial refund under the following circumstances:

  • Non-Delivery of Service: If we fail to deliver the agreed-upon service within the specified timeframe and the delay is not caused by a lack of communication or delayed resources from the client.

  • Cancellation Before Project Commencement: If you decide to cancel a project or service before our team has begun any active work or research.

  • Major Defects: If the final deliverable contains critical errors or defects that we are unable to resolve or fix after a reasonable number of revisions.

3. Non-Refundable Services

The following services and scenarios are strictly non-refundable:

  • Active or completed web development projects where client approval was given at established milestones.

  • Digital advertising and ad management services once campaigns have been launched and ad spend has been deployed.

  • Completed graphic design assets, resume writing, or copywriting services that have been delivered.

  • Any setup fees, third-party software purchases, or hosting fees incurred on the client’s behalf.

  • Funds processed through escrow services where the milestone or final terms of the transaction have already been fulfilled and verified.

4. How to Request a Refund

To request a refund, please contact our support team within 7 days of the service delivery or the incident prompting the request. You must include:

  • Your full name and contact information.

  • Details of the service purchased.

  • A clear explanation of why you are requesting a refund, including any relevant documentation.

Our team will review your request and respond within 3 to 5 business days.

5. Processing of Refunds

If your refund is approved, it will be processed and a credit will automatically be applied to your original method of payment (such as your bank account or card via Flutterwave) within 5 to 10 business days, depending on your financial institution.

6. Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at:

  • Email: hello@sabichangetech.com

  • Phone/WhatsApp: +2349158053392

  • Address:  No 1 Akinfala Street, Agbowo UI, Ibadan Oyo state Nigeria.